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Billing & Subscription
What’s My Renewal Date?
If I upgraded my plan, will this affect my previous albums?
I upgraded my plan and have access to new tools. Is it possible to use them in content released in the previous plan?
How do I cancel my account?
Where can I download a receipt of my purchase?
Where can I check the details of my plan?
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Copyright Policy and Related Issues
Inorganic Activity: Bot Farms and Inauthentic Play Counts
Another party has distributed my songs without authorization. How can I remove them?
I received a copyright infringement warning from Instagram. What should I do?
Why can’t I withdraw my royalties?
The approval team has requested me to provide an authorization to distribute my content. What sort of document is considered valid?
My song was removed due to “abnormal streaming activity”. What does this mean?
See all 12 articles
My Account
I want to grant a third party access to my account. How can I do this?
I can’t access my account. I’m not receiving the OTP (verification code).
I forgot my password. How do I recover it?
How do I change my account password?
How can I access my backups?
What is the OFFstep privacy policy?
See all 7 articles
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