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Billing & Subscription
What payment methods can I use to pay for my subscription?
I want to upgrade my plan. Do I need to pay the full amount to upgrade?
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If I don’t renew my subscription, will my music still be available on streaming platforms?
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Copyright Policy and Related Issues
Inorganic Activity: Bot Farms and Inauthentic Play Counts
I received a copyright infringement warning from Instagram. What should I do?
An OFFstep user has distributed my songs without authorization. What can I do?
My song was removed due to “abnormal streaming activity”. What does this mean?
It looks like I have a lot of plays in my artist analytics but my revenue doesn’t seem to be tracking with it, what gives?
Why can’t I withdraw my royalties?
My Account
Is my personal information safe?
I want to grant a third party access to my account. How can I do this?
How can I access my backups?
I forgot my password. How do I recover it?
How do I change my account password?
I can’t access my account. I’m not receiving the OTP (verification code).
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