Updated 1 month ago

Why can’t I withdraw my royalties?

OFFstep can consider related royalties to be forfeit under the distribution agreement in the following two circumstances:

  • OFFstep determines that the royalties and the available balance on your account are the result of fraud or infringement upon third party intellectual property.
  • OFFstep receives an infringement claim about content registered to your account.

Those royalties will be used to refund third parties who can their rights were infringed.

If you think we’ve withheld funds in error and need help, you can file a ticket with our support team.

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