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OFFstep Help Center
Distribution
Digital Platforms
My track is not linked to my Instagram Music profile.
Why was my music blocked (muted) on Facebook?
Apple Digital Masters (formerly Mastered for iTunes – MfiT)
Distributing Your Music
Can I upload my Dolby Atmos audio to Apple Music/iTunes through OFFstep?
How long does it take for my music to show up on digital platforms?
What price will my music be sold for on platforms that allows music purchasing
Will my music be sent to all OFFstep partners?
How can I track the status of my release?
What territories will my release be sent to?
See all 9 articles
Managing My Music
How to find my album’s UPC and ISRC?
How do I get access to my artist’s profiles on the platforms?
I received a ticket or notification about the pending approval of my release. What should I do?
Editing an Album or Single Already Distributed on OFFstep
Can I change my release’s UPC and/or ISRC?
Can I transfer my album to another account?
See all 20 articles
Marketing Tools
How can I claim my Apple Music for Artists?
How do I claim my Official Artist Channel on YouTube?
I can’t request access to my S4A (Spotify For Artists)
Demographics
How can I claim my S4A (Spotify For Artists)?
Can I edit my Pre-Save/Smart Link?
See all 14 articles
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