• How to find my album’s UPC and ISRC?
• How do I get access to my artist’s profiles on the platforms?
• I received a ticket or notification about the pending approval of my release. What should I do?
• Editing an Album or Single Already Distributed on OFFstep
• Can I change my release’s UPC and/or ISRC?
• Can I transfer my album to another account?
• How do I update my artist profile image on DSPs using OFFstep?
• My release is showing up on the wrong artist profile. What should I do?
• Do I need to pay to make changes to my releases?
• Can I create a sub-account to manage the albums in my account?
• Do I need to pay to request a takedown for my release?
• I want to remove my release from DSPs. How do I request a takedown?
• Will I continue receiving money after my release is taken down?
• Can I use the same UPC that was previously used in another release?
• I need to delete an album or single from my OFFstep dashboard, how do I do that?
• Can I add or remove tracks from my distributed album?
• How can I find my artist profile on platforms?
• Can I change my artist name?
• Can I change the copyright name and release date of my album?
• Can I use the same ISRC that I previously used in another track?