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Distribution
Daily Trends
How do I check my daily stats?
Demographics
How do TikTok stats work?
How do music charts work?
How do the trackers work and what kind of information can I see there?
Digital Platforms
Apple Digital Masters (formerly Mastered for iTunes – MfiT)
Why was my music blocked (muted) on Facebook?
My track is not linked to my Instagram Music profile.
Distributing Your Music
Why is my content being blocked on TikTok?
How long does it take for my music to show up on digital platforms?
How can I track the status of my release?
What price will my music be sold for on platforms that allows music purchasing
Managing My Music
Where can I finding my release’s UPC and ISRC?
How do I get access to my artist’s profiles on the platforms?
I received a ticket or notification about the pending approval of my release. What should I do?
Editing an Album or Single Already Distributed on OFFstep
Can I change my release’s UPC and/or ISRC?
Can I transfer my album to another account?
See all 17 articles
Marketing Tools
How can I claim my S4A (Spotify For Artists)?
How can I claim my Apple Music for Artists?
How do I claim my official artist channel on YouTube?
Does OFFstep offer marketing tools?
Pre-Saves and Smart Links
How can I check the performance of my smart links and pre-saves?
See all 8 articles
YouTube
A topic YouTube channel was created using my artist name. How should I proceed?
OFFstep submitted a claim on my behalf for a YouTube video. What should I do?
After my album is published, how long does it take for YouTube’s Content ID to be activated?
How to update your YouTube URL
Why were UGC (Content ID) videos deactivated for my album?
Why is the name of my song not displayed in a video’s description on YouTube?
See all 9 articles
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