Welcome To OFFstep Support
For quick and easy solutions, search for your answers below.
If you need futher asssistance, you can open a support ticket (existing clients) or send us a message (new clients/login issues).
We usually respond within 1 business day.
- Reports
- OFFstep
- Uploading
- YouTube
- Monthly Analytics
- Payments
- My Account
- Get Started
- Distribution
- Accounting
- Subscription
Featured Articles
Previously Viewed
Recently Added Articles
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Payments
How are the payments by the Streamings Platforms done? -
YouTube
How can I be part of the OFFstep Network? -
YouTube
How to add or remove managers on your YouTube channel? -
Marketing Tools
What does each statistic on my pre-save/smart link mean? -
Marketing Tools
How can I create and share Promo Art for my album? -
Marketing Tools
Can I edit my Promo Art? -
Marketing Tools
I can’t request access to my S4A (Spotify For Artists) -
Marketing Tools
Can I edit my Pre-Save/Smart Link? -
Billing & Subscription
Where can I download a receipt of my purchase? -
Subscription
How to cancel my account?
