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  1. OFFstep Help Center
  2. Subscription
  3. Billing & Subscription
Billing & Subscription
  • What’s My Renewal Date?
  • If I upgraded my plan, will this affect my previous albums?
  • I upgraded my plan and have access to new tools. Is it possible to use them in content released in the previous plan?
  • How do I cancel my account?
  • Where can I download a receipt of my purchase?
  • Where can I check the details of my plan?
  • When does my subscription renew?
  • What payment methods can I use to pay for my subscription?
  • What happens if my album is rejected? Will I receive a refund for my subscription?
  • Is it possible to downgrade my plan?
  • If I don’t renew my subscription, will my music still be available on streaming platforms?
  • I want to upgrade my plan. Do I need to pay the full amount to upgrade?
  • I need a refund, but my card got stolen, or I changed my card. What’s going to happen?
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