Reasons why your video may be rejected

OFFstep has an approval team that helps artists and labels adapt their releases to the rules of the DSPs. If your video doesn’t comply with these rules, it can be rejected by our team.

Check below for the main, but not only, reasons why a video can be rejected:

• A notification asking for a correction on the album was sent and nothing was changed;
• The artist is using third party content without the proper authorization;
• A generic content was uploaded, such as: Podcast videos, Meditation songs, Concentration songs, Beats, sounds of nature, or a track that is recognized as Sound-a-Like;
• 30% of the previous albums have been rejected;
• Our team identifies that the artist is trying to mislead the stores and fans by adding incorrect or misspelled titles and artist names to get similar search results;
• Your video is a Live video and the title is not correctly registered;
• Videos with low resolution or quality;  
• Videos with low audio quality;
• Compilation videos. If you need to upload a DVD from a concert, the video must be split by track and the videos uploaded one by one.
• Static videos
• Vertical videos
• Lyric videos
• Videos containing Subtitles
• Videos with looping images
• Videos with someone that is underage, and it has inappropriate lyrics (containing pornography or inappropriate themes), images of sex, nudes, alcoholic beverages, weapons, cigarettes, drugs, gambling, violence, etc;

Also check the article: ‘Video albums guidelines’

• Uploading
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